Terms & Conditions

"Omega3 Fish and Chips" represents any person or entity from HAYJAY PTY LTD.

"The system" represents online ordering system that provides requested services for food or other products prepared by participating restaurants for pick up or delivery

We will endeavour efforts to chase up and resolve any problems caused by third parties or natural disasters - including power failure, communication disruption, flooding (but not limited to). However Omega3 Fish and Chips is not liable to make any compensations caused by these issues outside our technical or administrative control.

Your Responsibility

It is your responsible to check these terms and conditions regularly before confirming any orders through Omega3 Fish and Chips on-line ordering system since these terms and conditions may be changed without advanced notice. It is your responsibility to understand how the system works and how you are charged with any services you have requested. If you have any doubts on any of operations on the system you must not use it to place an order.

Payment and Refund

The total price will be clearly displayed on order list with item details and do not proceed further if you are unhappy with the total amount. If you wish to cancel your order, please call the store as soon as possible. If you are dissatisfied with the service or food we provide, contact the store and discuss any issues with the store manager. Refunds will be available in the instance of a major fault with such as per Australian Consumer Law.

Privacy Policy

We collect the following details: name, phone number, email address and residential address. The information is used for the process of the order however, if you choose to subscribe to receive specials for the week, we will send them out to the email address you have provided. We do not pass any of this information to third parties. Credit card transactions will be processed securely and no card details are stored.

Delivery Policy

After a payment is made, a confirmation window will appear. Your order will be delivered within 30 minutes from the time that the payment is processed. Online orders will require payment therefore will be processed and delivered on the same day.